
Before you specify
Frequently Asked Questions
What does WB stand for, and how does the hopper actually work?
WB refers to the wastebasket-feed arrangement. Above the normal shredder you get a tall hopper: you open the lid, tip a wastebasket in, and close it. Inside, mechanical revolving flaps release the paper gradually onto the cutting knives rather than dropping the whole load at once. That metering is the point — it is what stops a bulk load from stalling the head the way it would in a plain funnel.
Can staff throw staples, clips and rubbish into the hopper?
Staples and paper clips are fine; Kobra rates the head for them. Everything else is a risk, and this is the practical weakness of hopper machines. Wastebaskets collect coffee cups, plastic wallets, ring binders and pens, and a bulldog clip or binder mechanism will chip the cutting knives. Sites that run these successfully post a short list at the machine and keep general waste bins separate from confidential ones.
Does it still shred CDs and credit cards?
Yes, but feed them through the 400 mm manual throat rather than the hopper. Kobra rates the WB head for credit cards, chip cards, films, CDs, DVDs, Blu-ray discs, floppy disks and USB pen drives. Dropping hard media loose into a hopper full of paper means it arrives at the knives at an unpredictable angle, which is how discs jam. One item at a time through the throat is the correct method.
How tall is it, and will it fit under a counter?
No. It is 64.2 in (163 cm) tall, because the hopper sits above the shredding head, and you need clearance above that to open the lid and tip a basket in. Allow around seven feet of vertical space at the machine's position. The footprint itself is modest at 23.5 x 19 in, the same as the rest of the 400 family.
Is P-4 enough for patient or customer records?
P-4 is the level most commercial privacy programmes settle on for personal data, and the 400 WB is a genuine P-4 at 156 mm² per particle. Whether it is enough for you depends on your own written policy and, in regulated sectors, on your regulator's guidance rather than on the shredder specification. If your policy names P-5 or higher, this machine does not meet it, no matter how convenient the hopper is.
What does it weigh, and can it be moved between floors?
271 lb (123 kg). It rolls on castors across a level floor, but it is not something two people carry up stairs. Plan for a lift or a stair-climbing trolley on delivery, and check the doorway clearance against the 64.2 in height — some sites need to remove the hopper for the move and refit it in place.