
Before you specify
Frequently Asked Questions
Can the Kobra 400 C4 shred staples and paper clips?
Yes. Kobra rates the 400 C4 cutting head for stapled and clipped documents, so you do not need to strip fasteners before feeding. Standard office staples and small paper clips pass through without damage. Bulldog clips, binder clips, ring-binder mechanisms and plastic comb bindings are a different matter — remove those. Shredding hardened metal is the fastest way to chip a cutting knife, and that damage is not a manufacturing fault.
How many people can share one 400 C4 before it becomes a bottleneck?
The limit is bin emptying rather than motor capacity, because the motor is rated for 24 hour continuous duty. In practice a department of roughly 10 to 25 regular users is comfortable. At P-4 the particles are small, so a 200 litre (53 gallon) bin fills faster than the same volume of strip-cut waste. A heavily used machine in a records or HR office will typically need emptying once a day.
Will US Letter and Legal paper fit?
Yes. The throat is 400 mm (16 in) wide. US Letter is 8.5 in and Legal is 8.5 in wide, so both feed comfortably short-edge first, as does A4 at 210 mm. Legal sheets are longer, not wider, so length is irrelevant to fit. Ledger or tabloid at 11 x 17 in also fits when fed 11 in edge first.
Is the 400 C4 NSA approved?
No. The 400 C4 is a DIN 66399 P-4 machine, and P-4 is nowhere near the particle size the NSA/CSS paper specification requires. Kobra makes no NSA claim for this model and neither do we. If you are destroying US classified national security information you need an NSA/CSS listed high-security shredder — in the Kobra range that means the high-security models, not the 400 C4.
How often does it need oiling, and does it have an auto-oiler?
The base 400 C4 does not have an automatic oiler; the separately sold 400 C4 AO does. Cross-cut heads accumulate paper dust between the knives, and oiling is what keeps the sheet capacity from dropping over time. As a working habit, oil across the full width of the throat each time you empty the bin, and always use shredder oil — aerosol lubricants and vegetable oils gum the cutters.
What is the real sheet capacity in a US office?
Quote the 80 g/m² figure: 40 to 42 sheets. Kobra's headline 44–48 number is measured on 70 g/m² paper, which is lighter than almost anything sold in the United States. Standard US 20 lb bond is around 75 g/m², so expect the low forties per pass. Feeding to the rated maximum every time also shortens knife life; most users settle around 30 sheets.
Can it shred CDs and credit cards in the same throat?
Yes. Kobra rates the C4 head for CDs, DVDs, Blu-ray discs, floppy disks, USB pen drives, credit cards and chip cards through the same 400 mm opening — there is no separate media slot. Feed media one item at a time, not stacked with paper. Optical discs shatter into fragments that mix with the paper waste, which is fine for disposal but worth knowing if you recycle the paper stream separately.