
Before you specify
Frequently Asked Questions
What security level does the HSM shredstar X12pro meet?
The X12pro meets P-5 under DIN 66399, with a full rating of P-5, F-2, E-2, T-2 and O-1. It cuts 1/16 x 5/8 in (2 x 15 mm) particles of 30 mm², the maximum allowed at P-5, which suits HR, payroll, legal and medical paperwork.
Is the shredstar X12pro NSA approved?
No. NSA/CSS 02-01 requires particles no larger than 1 x 5 mm and a listing on the NSA Evaluated Products List. The X12pro cuts 2 x 15 mm particles, so it is a commercial P-5 shredder, not one for classified material.
Why does the X12pro have a bigger motor than other shredstar models?
Cutting P-5 particles takes many more cuts per page than P-4. The 550 W motor lets the X12pro keep a 12-sheet pass, while the compact P-5 shredstar X6pro, with a 160 W motor, takes 6 sheets.
How is the shredstar X12pro different from the X20?
Both use the same rolling cabinet with a 6.9-gallon bin. The X12pro cuts P-5 particles of 2 x 15 mm at 12 sheets per pass on 550 W. The X20 cuts P-4 particles of 5/32 x 1 7/16 in at 18 sheets on 395 W. Choose the X20 if P-4 satisfies your policy, since it moves paper faster.
Can the shredstar X12pro destroy CDs to P-5 level?
No. Discs and cards are destroyed in the separate cutting unit, which carries an O-1 optical rating and T-2 for other media, independent of the P-5 paper rating. It makes discs unreadable for everyday purposes, but regulated media needs a dedicated media shredder.