
Before you specify
Frequently Asked Questions
What is the actual difference between the X12 and the X14?
On HSM's published data, one sheet. Both cut 4 x 37 mm at P-4, both use a 300 W motor, both have a 9.06 inch throat, a 6.1 gallon bin rated at 290 sheets, identical 15.35 x 11.81 x 23.43 inch dimensions and identical 27.56 lb weight. The X12 is rated at 12 sheets of 80 g/m2 paper and the X14 at 13. Buy on price, not on specification.
How many people can share an X12?
Two to four is realistic. The limit is not the motor but the bin: 290 sheets goes quickly across a team, and someone has to empty it. If four or more people shred daily, step up to the X17 or X20 with a 6.9 gallon, 325-sheet container.
Can it shred CDs and credit cards?
Yes, through the separate CD cutting unit rather than the paper throat. That unit has its own cutter and its own collection container so plastic fragments stay separate from paper. Feed one disc or card at a time. The optical rating is O-1 under DIN 66399, which destroys the disc but is the lowest optical class.
Does the X12 take legal-size paper?
Yes. The throat is 9.06 inches wide; US letter and legal are both 8.5 inches across, so both feed with room to spare. Tabloid at 11 inches wide does not fit. Folded tabloid does, but each fold counts as an extra sheet against the 12-sheet rating.
How loud is it?
HSM measures approximately 57 dB(A) at idle. There is no published figure for noise while cutting, so we will not quote one. Shredders are always louder under load than at idle; site it away from desks where people take calls.
Is the bin bagged or does the waste go in loose?
The container is a rigid pull-out bin. HSM does not list bags in the scope of delivery for this model and the machine works perfectly well without them. Many offices bag it anyway to make emptying cleaner — a 6.1 gallon liner is the right size, and it does not need to be an HSM part.