
Before you specify
Frequently Asked Questions
What is the difference between the X10 and the X6pro?
They are physically the same machine: same 13.58 x 9.65 x 17.52 inch body, same 8.66 inch throat, same 5.3 gallon bin, same 160 W motor. The X10 cuts 4.5 x 30 mm at P-4 and takes 10 sheets. The X6pro cuts 2 x 15 mm at P-5 and takes 6 sheets. Smaller particles need more cutting work per sheet, which is where the capacity goes.
How long before the bin needs emptying?
HSM rates the 5.3 gallon container at approximately 250 sheets of P-4 waste. Shredding around 20 pages a day, that is roughly every two weeks. The machine stops automatically when the bin is full and there is an inspection window so you can check without lifting the head.
Will US letter and legal paper both fit?
Yes. The throat is 8.66 inches and both letter and legal are 8.5 inches wide; legal is simply longer, which does not affect the throat. Tabloid at 11 inches wide will not fit and folding it halves your effective sheet capacity, so this is not a machine for large-format printouts.
Can I feed continuously or does it need to rest?
HSM does not publish a rated duty cycle or cool-down time for the shredstar X10, so we will not put a number on it. The machine carries thermal protection and an overheat indicator; if it trips, leave it powered and idle until it clears. Treat it as an intermittent-duty personal shredder rather than a machine for clearing an archive box in one sitting.
Does the CD unit shred Blu-ray discs?
HSM specifies the separate cutting unit for CDs and DVDs. Blu-ray discs are the same 120 mm polycarbonate format and physically feed the same way, but HSM does not list them for this model, so we will not claim they are covered. One disc at a time either way — the unit is a slot, not a hopper.
Is P-4 enough for HIPAA or FACTA?
Neither regulation names a DIN class; both require that information be rendered unreadable and unable to be reconstructed. P-4 at 4.5 x 30 mm is the class most US organisations adopt as their documented minimum for records containing personal data, and it is a defensible position. Where the data is highly sensitive — medical detail, full financial records — many policies specify P-5, which means the X6pro or the office-chassis X12pro.