
Before you specify
Frequently Asked Questions
Does the S25 really shred 25 sheets at once?
HSM rates it at 25 sheets of 80 g/m2 paper, which is the European test standard. Standard US 20 lb copy paper is roughly 75 g/m2, so the rating holds in practice. Feeding a folded or stapled stack counts each layer, and feeding a stack skewed rather than square is the usual cause of a stall. If it stalls, the automatic reverse backs the stack out.
Why is the bin capacity only 185 sheets when the bin is 6.9 gallons?
Because strip-cut waste does not pack down. A 1/4 inch strip stays springy and traps a lot of air, so a 6.9 gallon container fills at around 185 sheets. The same 6.9 gallon bin under the particle-cut X17 or X20 holds roughly 325 sheets. This is a genuine trade-off of strip cutting, not a defect.
Can I shred CDs and credit cards in the main slot?
No, and you should not try. Discs and cards go into the separate CD cutting unit, which is a different slot with its own cutter and its own collection container. Putting a disc through the paper head risks damaging it. The separate unit also keeps plastic fragments out of the paper waste, which helps if you recycle.
Is the S25 quiet enough for an open-plan office?
HSM measures approximately 57 dB(A) at idle. That is the standby figure, not the cutting figure, and HSM does not publish a load figure for this model. Expect it to be clearly audible while shredding, in the range of a conversation at raised volume. It is fine at the end of a room; it is not fine on the desk next to someone on the phone.
Will it take legal-size paper?
Yes. The throat is 9.06 inches wide and US letter and legal are both 8.5 inches across, so both feed comfortably. Tabloid at 11 inches wide does not fit and would need folding, which counts as two sheets against the 25-sheet rating.
What warranty comes with it?
HSM does not state warranty terms on the published datasheet for this article, so we will not invent a figure. HSM's well-known lifetime cutting-cylinder warranty is applied to its SECURIO and Powerline lines; we could not confirm that it extends to shredstar. Check the warranty card in the carton or contact us before you buy if warranty length is decisive for you.