
Before you specify
Frequently Asked Questions
Can it shred staples and paper clips?
Yes. HSM builds the C14 with induction-hardened solid steel cutting rollers and rates the machine for staples and paper clips, so you do not need to strip documents before feeding them. Bulldog clips, binder clips and ring-binder mechanisms are a different matter - those are heavy enough to damage the rollers and should be removed. Large numbers of staples in one folded bundle will also eat into the 10 to 12 sheet capacity, so feed thick stapled sets a few sheets at a time.
How many sheets will it really take?
HSM rates it at 10 to 12 sheets of 80 g/m2 paper. Standard US 20 lb copy paper is slightly lighter at about 75 g/m2, so in practice you can often feed one more sheet than the rating suggests. Glossy, coated or heavily folded paper counts for more than one sheet. The honest planning figure is 10 sheets a pass; feeding to the top of the range repeatedly is what causes jams.
Is P-2 secure enough for confidential documents?
No, not for regulated data. DIN 66399 P-2 allows strips up to 800 mm2, and a 3.9 mm strip keeps whole lines of text intact along its length. It is fine for internal drafts, duplicate print-outs and general office waste. For customer records, medical or financial information, or HR files, use at least P-4, which on this chassis means the HSM SECURIO C14 4 x 25 mm (HSM2253).
Will legal or tabloid paper fit?
The throat is 225 mm (8.86 in) wide. US letter fed portrait is 8.5 in wide and fits. US legal is also 8.5 in wide - it is longer, not wider - so it feeds normally as well. Tabloid (11 x 17 in) does not fit portrait and has to be folded once, which then counts as two sheets against the capacity rating.
How often will the bin need emptying?
The container holds 5.3 gallons (20 l). Strip cut is bulky waste - the strips fluff rather than pack - so it fills faster than a cross-cut model with the same bin. A desk-side user shredding a few dozen pages a day will empty it roughly weekly; a heavier user, every couple of days. There is no bag, so emptying means pulling the container out and tipping it.
Is this shredder NSA approved?
No. The NSA/CSS Evaluated Products List for paper shredders only covers high-security machines that produce particles no larger than 1 mm x 5 mm. The C14 is a P-2 strip-cut shredder and is nowhere near that specification, and it does not appear on the list. If you need an NSA-listed machine, HSM's listed models include the SECURIO P36i (L6), which uses a 1 x 5 mm cut.
How loud is it in a shared office?
HSM quotes approximately 55 to 60 dB(A) at idle. That is comparable to normal conversation and quiet enough for an open-plan desk, though the noise rises while paper is actually passing through the rollers. The machine only runs when paper breaks the light barrier, so it is silent between jobs rather than idling.
What warranty comes with it?
HSM publishes a 5-year machine warranty and a lifetime warranty on the solid steel cutting rollers for SECURIO models in security levels P-2 to P-5. This C14 is P-2, so both apply. That warranty position is one of the practical arguments for choosing a P-2 to P-5 machine over a P-6 or P-7 model, which HSM covers for 3 years with no lifetime roller cover.