
Before you specify
Frequently Asked Questions
Can it shred staples and paper clips?
Yes. HSM rates the induction-hardened steel cutting rollers on this model for staples and paper clips, so ordinary stapled sets can go straight in. Large binder clips, spiral bindings and thick metal fasteners are a different matter and should be removed - they are outside what HSM rates the machine for and are the usual cause of a jammed cutting head.
Will legal or tabloid paper fit?
Yes, if you feed it correctly. The throat is 310 mm wide, so anything up to 12.2 inches across will pass. Legal paper is 8.5 inches on the short edge and tabloid is 11 inches, so both go in short edge first without folding. What will not fit is a sheet fed long edge first once that edge exceeds 12.2 inches.
How many sheets can I put in at once?
HSM rates it at 19 to 21 sheets of 80 g/m2 paper, which is close to US 21 lb bond. The overview brochure quotes a higher figure because it measures with lighter 70 g/m2 stock. In practice, feeding to the top of that range every time is how cutting heads get tired; leaving a few sheets of headroom is a better habit.
How often will the bin need emptying?
HSM rates the 82-litre container at roughly 738 sheets of 3.9 mm strip waste. Strip cut does not compress well, so this is the lowest sheet count of the whole B32 family despite the identical bin. An office putting through a couple of hundred sheets a day should expect to empty it two or three times a week.
Does it need oiling?
No, not routinely. HSM specifies regular oiling for cross-cut and micro-cut heads; strip-cut rollers of this size are not on that schedule, which is one practical reason strip cut is cheaper to own. There is no automatic-oiler version of the 3.9 mm B32 for that reason.
Is this NSA approved?
No. NSA/CSS 02-01 requires a maximum particle of 1 mm x 5 mm and a current listing on the NSA Evaluated Products List. A P-2 strip cut is nowhere near that. If you have a classified-destruction requirement, you need a P-7 machine that is actually on the EPL - check the list rather than relying on a security level alone.
What is the warranty on the cutting rollers?
HSM gives a lifetime warranty on the induction-hardened solid steel cutting rollers, and that warranty applies to security levels P-2 through P-5 - which includes this model. It covers the rollers themselves, not the motor, electronics or cabinet. We could not verify the exact length of the general machine warranty for the US market from HSM's published documentation, so confirm that before ordering if it matters to you.