
Before you specify
Frequently Asked Questions
Is a P-7 machine automatically NSA approved?
No, and this is the single most common misunderstanding at this security level. NSA/CSS 02-01 requires two things: a maximum particle of 1 mm x 5 mm, and the specific model appearing on the NSA Evaluated Products List. This machine meets the dimensional requirement but we have not verified an EPL listing for it, so we will not claim one. If you are buying against an NSA/CSS 02-01 mandate, contact us first and we will check the current list against the exact article number.
Can it shred staples and paper clips?
No. HSM lists paper as the only accepted material for the B26 at 1 x 5 mm. The clearances in a P-7 cutting head are far too fine to tolerate metal fasteners, and feeding them is the fastest way to damage the cylinders on a machine that does not carry the lifetime cylinder warranty. Everything has to be de-stapled and unclipped first — budget the labour, because at four sheets a pass someone is handling every page anyway.
Why is the warranty different from the P-4 and P-5 models?
HSM’s lifetime warranty on its induction-hardened cutting cylinders covers security levels P-2 to P-5. P-6 and P-7 cutting heads are excluded. That is a deliberate reflection of how hard those heads work per sheet. If lifetime cylinder cover is a purchasing requirement, the finest B26 you can specify is the 1.9 x 15 mm P-5 version. Confirm current machine warranty terms with us at the time of order.
How many sheets fit in the bin before emptying?
HSM rates the 55-litre container at roughly 1,011 sheets at this cut size — more than double the 495 sheets the same bin holds on the strip-cut B26. Very fine particles settle and pack. In practice you will empty this machine far less often than a cross-cut model, which partly offsets the slow feed rate.
Will legal or tabloid paper fit?
Legal fits flat through the 310 mm throat. Tabloid and A3 must be folded once, and at four sheets per pass a folded sheet counts as two. If you have volumes of oversized sensitive drawings, this is not the machine — talk to us about a high-security unit with a wider intake.
Do I still need to oil it if the automatic oiler is fitted?
You need to keep the oiler bottle topped up with HSM cutting-block oil; the machine handles the rest. Never spray aerosol lubricant into the throat. At P-7 the lubrication regime is the difference between a machine that runs for years and one that jams repeatedly, which is precisely why HSM sells this cutting head with the oiler fitted.