
Before you specify
Frequently Asked Questions
Can this model really shred CDs and DVDs?
Yes. This is the one AF500 cutting size that HSM rates for optical media, at O-3 under DIN 66399. Discs go through the manual slot one at a time, never in the automatic feed tray - the tray is designed for loose paper stacks only. Expect the cutting rollers to work harder on plastic than on paper, and keep disc shredding to occasional batches rather than a continuous run.
How many sheets does it take in one pass?
Fourteen to sixteen sheets of 80 g/m² paper through the manual slot, which is HSM's own per-model datasheet figure. HSM's range brochure quotes a higher number because it uses lighter 70 g/m² stock as its reference. US office paper at 20 lb bond is close to 75 g/m², so treat 14-16 as the realistic working figure and do not push a folded stack of 20 pages in at once.
Does the automatic tray handle staples and paper clips?
The cutting rollers are rated for staples and paper clips, so a stapled document will not damage the machine. HSM still recommends removing large binder clips and any plastic spiral binding before loading the tray, because bulky metal can stop the feed roller from separating sheets cleanly and will cause the stack to jam rather than the cutter.
How often will the 21.7-gallon bin need emptying?
That depends entirely on your volume, but the AF500's 82-litre container is roughly two and a half times the capacity of a SECURIO B22 or B24 bin. For a workgroup running a few hundred sheets a day, weekly emptying is typical. The machine indicates a full bin on its display, and it will stop rather than pack shredded material into the cutting head.
Will legal-size or 11 x 17 paper fit?
Legal-size paper fits: it is 8.5 inches across the short edge and the throat is 9.45 inches wide, so feed it short edge first. Tabloid at 11 x 17 inches will not fit in either the manual slot or the feed tray without being folded or torn in half first. Folded tabloid counts as two sheets against the 14-16 sheet capacity.
Is this shredder NSA approved?
No. The NSA/CSS EPL for paper shredders requires a maximum particle of 1 mm x 5 mm and requires the specific model to be listed; no AF500 appears on the January 2026 list. This machine produces 4.5 x 30 mm particles. If you need an NSA-listed machine, the HSM SECURIO B24 in the 1/32" x 3/16" cutting size is on that list.
What does the Lock-and-Go function actually lock?
It locks the lid of the automatic feed magazine, so a loaded stack cannot be lifted back out by someone passing the machine. It is a deterrent against casual retrieval of documents waiting to be destroyed, not a rated security container. The waste bin itself is not locked on this model.