
Before you specify
Frequently Asked Questions
Is the sheet capacity 12-14 or 14-16?
12 to 14, quoted by HSM at 80 g/m2 for article 2320111. Higher numbers you may have seen come from either a 70 g/m2 quotation, which HSM uses in some overview brochures and which reads about 15 per cent higher, or from data entry errors. We publish the 80 g/m2 figure because it is the conservative one and because standard US 20 lb copier paper is lighter than 80 g/m2, so you should meet it comfortably.
How does it compare with the Pure 320 strip cut?
The Pure 320 is a bigger machine in every respect that matters: 17 to 19 sheets a pass against 12 to 14, a 360 W motor against 160 W, a floor-standing 556 mm cabinet against a 466 mm desktop unit, and a pull-out bin rather than a lift-off housing. It is also rated for optical media, which the 220 is not. The 220 wins on desk footprint and price; the 320 wins on everything else.
Does the bin need a bag?
No. The 25 litre container is rigid and designed to be lifted out and tipped into recycling; HSM rates it at approximately 225 shredded sheets. Some users prefer a liner to stop strip-cut waste escaping in transit, which is a reasonable habit - strip cut is bulkier and more prone to spilling than particle cut. If you want liners, ask for a bag sized to 25 litres rather than using a general office sack.
Can it handle envelopes with plastic windows?
Yes, in normal quantities. Window envelopes are routine material for this class of machine and the film is thin enough not to trouble the cutting head. What you should avoid is padded or bubble-lined envelopes, laminated sheets and glossy card stock in bulk - all of them load the rollers far more than plain paper and none of them are on HSM's list of shreddable materials for this model.
What is covered by the lifetime warranty?
The cutting rollers, not the whole machine. HSM's lifetime cover applies to the hardened steel cutting rollers on its P-2 to P-5 shredders, which includes this one. Motor, electronics and housing are covered by the standard product warranty, which we confirm at the point of sale. Damage from shredding material outside the specification - CDs, laminate, bulldog clips - is not covered under either.