
Before you specify
Frequently Asked Questions
Can this shred staples and paper clips?
Yes. The 4003 cross-cut is rated for paper containing staples and paper clips, and MBM's spec sheet also clears P-2 and P-4 models for the most common CDs and DVDs. Optical media and cards are abrasive, so feed them one at a time and oil the cutting shafts afterwards. The automatic oil injection system on cross-cut models handles routine lubrication, but a run of discs is not routine use.
How many people can share it before it bottlenecks?
As a rule of thumb, a 4003 cross-cut comfortably serves a floor of 10 to 20 people doing normal end-of-day shredding. The limit is not the motor, it is the 44-gallon bin and the 34-36 sheet pass. If two or more people regularly queue at the machine, or you are clearing archive boxes, move up to the 4005 or the conveyor-fed 4108 rather than adding a second 4003.
Does it really use no power on standby?
MBM states that ZERO ENERGY standby disconnects the machine from the supply completely after 15 minutes of inactivity and that it then consumes 0 Wh. It wakes on the photocell when paper enters the throat. The practical consequence is that you can leave it switched on at the wall without it contributing to standby load, which matters if facilities is tracking plug-load energy.
Will legal or tabloid paper fit?
Yes. The feed opening is 16 inches, so US legal (8.5 x 14 in) and letter both enter long edge first with room to spare, and 11 x 17 tabloid goes in folded once. MBM specifically calls out the 16-inch opening as suitable for continuous forms and large formats. Sheet capacity figures are quoted for A4/letter, so expect fewer sheets per pass on heavier or larger stock.
Is this NSA approved?
No. NSA/CSS 02-01 requires a maximum particle of 1 mm x 5 mm and the specific model to appear on the NSA Evaluated Products List. A 4 x 40 mm cross cut is far outside that. If you need NSA-listed destruction, look at the super micro-cut 4003 (DSH0397O) as a starting point and verify the exact model against the current EPL yourself - a P-7 rating on its own is not NSA approval.
How often will the bin need emptying?
A 44-gallon bin holds roughly 700 to 900 sheets' worth of 4 x 40 mm cross-cut waste before it stops accepting more, though the number moves with how well the particles settle. The machine stops automatically when the bin is full rather than packing itself solid. For a 20-person floor that typically means emptying once or twice a week.
What is the difference between this and the DSH0501L?
Same P-4 cut size, different chassis. The DSH0501L is the 4005, which uses a 2.12 hp motor instead of 1.75 hp, takes 37-39 sheets instead of 34-36, and ships at 378 lb against 179 lb. Both use a 16-inch throat and a 44-gallon bin. Choose the 4003 for lower cost and lighter duty; choose the 4005 if the machine will run for long stretches.