
Before you specify
Frequently Asked Questions
How many sheets can the DSH0362L actually take?
MBM rates it at 23 to 25 sheets, measured with 70 gsm paper. US 20 lb bond is slightly heavier than 70 gsm, so plan on the lower end of that range in practice. MBM states plainly in its own literature that real-world throughput can fall to about half the quoted figure depending on paper condition, humidity and how the operator feeds it. Feeding a consistent 18 to 20 sheets will get you more work done per hour than repeatedly stalling at 25.
Can it shred staples and paper clips?
Yes. MBM specifies hardened steel cutting shafts that accept staples, paper clips and credit cards on cross-cut 2604 models, so you do not need to de-staple before feeding. Optical media is a separate question: MBM does not confirm CD or DVD capability for the 2604 in its spec sheet, so do not assume it. If discs are part of your destruction workload, choose a model MBM explicitly lists for optical media.
Does it need a special power circuit?
No. It runs on 115 V and draws up to 1 horsepower, so a standard grounded office outlet is sufficient. That is one of the reasons the 2604 gets specified for retrofits into existing offices. By contrast the larger 3105 in this same family requires a dedicated 20 amp line, which usually means involving an electrician.
Will legal or tabloid paper fit?
The feed opening is 10.25 inches. Letter (8.5 in) and A4 (8.27 in) pass through with room to spare. Legal-size paper is 8.5 inches wide and also fits when fed in the normal orientation — the 14-inch dimension runs through the cutters lengthwise. Tabloid at 11 inches wide will not fit and must be folded or torn, which halves your effective capacity. If wide-format paper is routine, look at the 16-inch throat on the 4001 or 4003.
How often does the bin need emptying?
The bin holds 26 gallons. Cross-cut waste at P-4 compacts reasonably well, so a workgroup shredding a few hundred sheets a day will typically empty it once or twice a week. The machine stops automatically when the bin is full, so you will not overfill it by accident. Emptying is direct into a recycling container; no bag is required.
What is the warranty?
MBM warrants the cutting shafts and wheels of the cross-cut 2604 for the life of the machine, other parts for three years excluding wearables, and labor for 90 days. The lifetime shaft warranty does not extend to the super micro-cut version of this cabinet, which is covered for one year only — worth knowing if you are comparing the DSH0362L against the DSH0364L on price alone.
Is this NSA approved?
No. The 2604 cross-cut is a P-4 commercial office shredder and is not on the NSA/CSS Evaluated Products List. NSA/CSS Specification 02-01 requires a maximum particle size of 1 mm x 5 mm and listing of the specific model on the EPL. If you are destroying classified national security information, this machine does not qualify and no P-4 machine will.