
Before you specify
Frequently Asked Questions
What does P-4 actually mean here?
DIN 66399 defines P-4 as a particle no larger than 160 mm². The 4 x 40 mm cut on this machine is exactly 160 mm², so it sits at the boundary and qualifies. In practice P-4 is the level most US organisations map to for HIPAA, GLBA and general personnel-record destruction. It is not sufficient where a policy explicitly names micro-cut, P-5, P-6 or P-7.
Can it handle CDs, DVDs and credit cards?
Yes to all three. MBM lists the 4 x 40 mm cross-cut 3104 as suitable for the most common CDs and DVDs, and the hardened shafts take staples, paper clips and credit cards across the range. Feed discs and cards individually rather than mixing them into a stack of paper, and expect the cutters to work harder on them than on paper.
How does it compare with the 3105 cross-cut?
Same 12-inch throat, but that is where the similarity ends. The 3105 has a 2.125 HP motor against 1 HP here, a 37-gallon bin against 32, an automatic oiler, and roughly 37 to 39 sheets per pass at P-4 against 22 to 25. It also weighs about 324 lb against 132 lb and requires a dedicated 20 amp line. The 3104 is the right choice for intermittent departmental use; the 3105 for continuous use.
Does it need oil or other consumables?
No oil. MBM does not fit an oiler to the 3104, and there are no bags to buy because the 32-gallon bin empties directly. The only routine consumable is your own time emptying it. This is a real total-cost-of-ownership advantage over the automatically oiled cross-cut machines higher in the range.
How often will the bin need emptying?
Cross-cut waste at P-4 compacts better than strip-cut, so a 32-gallon bin typically absorbs several thousand sheets. A department shredding a few hundred pages a day will usually empty it weekly. The machine stops automatically when the bin is full, so overfilling and the jams that follow are not a risk.
Is it quiet enough for an open-plan office?
MBM does not publish a decibel figure for the 3104, so we will not quote one. What the manufacturer does state is that the motor is a quiet single-phase unit with an enclosed gearbox, rated for continuous operation. Anecdotally these sit at normal office-machine volume, but if a specific dB limit is written into your fit-out spec, ask us to obtain a measured figure before you order.