
Before you specify
Frequently Asked Questions
Can it shred CDs and DVDs?
Yes, along with credit cards, staples, paper clips and unopened junk mail. Feed optical discs through the manual slot one at a time rather than dropping them in the hopper, which is designed to pick up sheets of paper. This wider materials list is one of the main practical differences between the 350C and the smaller AutoMax models.
What is the duty cycle, really?
Fellowes publishes two different answers. The operating manual for the 550C/350C specifies up to 8 minutes of continuous operation before a 30-minute cool-down; the product page describes a 45-minute session. We have printed both rather than choose. For planning purposes, assume the shorter figure applies to sustained manual feeding. If that matters to you, the 550C is rated for continuous operation.
Will legal paper fit?
Yes. The manual feed throat is 9 inches wide, which takes US legal at 8.5 inches and A4 at 8.27 inches unfolded. Legal sheets will also load into the hopper, though as with any auto-feed mechanism a uniform stack of one size feeds more reliably than a mixture.
How often will the 18-gallon bin need emptying?
Roughly every 350 to 500 sheets of cross-cut waste, so about one to one and a half full hoppers. Cross-cut shred is bulky and settles unevenly, so the figure moves with paper type. The machine stops when the bin is full, so an unattended run cannot overflow.
Does it need de-stapling first?
No. Staples and paper clips are both on Fellowes' accepted list for this model, which is what makes it workable as a shared machine — asking a department to strip fasteners before shredding is a rule that lasts about a fortnight.
How often should it be oiled?
Every time you empty the bin, using Fellowes oil part 35250. On a machine used by several people the practical approach is to keep the bottle beside the shredder and make oiling part of the bin-change routine, because nobody will make a special trip for it.
Is this NSA approved?
No. NSA/CSS 02-01 requires a 1 mm x 5 mm particle and requires the model to appear on the NSA Evaluated Products List. A P-4 cross-cut at roughly 4 by 38 mm is several security classes away. Fellowes' machine for that requirement is the Fortishred HS-440.