
Before you specify
Frequently Asked Questions
Can I really put 47 sheets in at once?
That figure is Kobra's rating for A4 paper at 70 g/m². On 80 g/m² stock the rated capacity is 37–39 sheets. Ratings assume flat, unstapled, unfolded paper. In day-to-day use most operators feed 30–35 sheets and never see a reverse cycle; pushing to the rated maximum on heavy or stapled stock is where jams come from.
Is P-2 acceptable for shredding customer files?
Usually not. P-2 means 5.8 mm strips, which remain readable in places and can be reassembled. Privacy regimes built on HIPAA, GLBA or FACTA generally expect cross-cut particles at minimum. Treat the SS5 as a bulk-paper machine for internal documents, and put anything containing personal data through a P-4 or P-5 machine such as the 310 TS CC4 AO or CC2 AO.
How fast does the 40-gallon bag fill?
Faster than you would expect from the volume figure. Strip-cut waste is springy and resists settling, so a bag holds less shredded weight than the same bag on a cross-cut machine. A busy department typically changes the bag once or twice a week; during a purge, expect to change it several times in a day. Compacting the bag by hand between changes helps but is unpleasant — strip waste has sharp edges.
Does the disc slot handle credit cards with chips?
Yes. The separate optical media cutting unit accepts credit cards, chip cards, CDs, DVDs, Blu-ray discs and floppy disks, and it collects the debris in its own bin. Bear in mind that the unit is rated O-1 T-2 E-2, which is a low destruction class. It is right for retired backup media and expired cards; it is not appropriate for classified optical media.
What is the touch screen actually for?
It replaces the switch panel. Forward, reverse and standby are selected by touch, status is shown on the panel, and the EPC readout displays the current shredding load so the operator can see how close to capacity the head is running. It is not networked and does not log jobs — if you need audit logging of destruction events, that is a process control, not a feature of this machine.
Will it take stapled documents straight from the file?
Yes. Kobra states the carbon-hardened steel knives are unaffected by staples and paper clips. Remove ring binders, large binder clips and plastic combs first. Shredding heavily stapled sets does not damage the machine, but it does reduce the effective sheet capacity, because a stapled set feeds as a stiffer block than the same number of loose sheets.