
Before you specify
Frequently Asked Questions
Is P-4 secure enough for customer records?
For most commercial purposes, yes. P-4 caps particle area at 160 mm2 and is the level normally cited for confidential personal and client data, including typical HIPAA and GLBA practice. It is not appropriate for classified national security information, for trade secrets where a determined reconstruction attempt is realistic, or where an internal policy explicitly names P-5 or higher. Read your own policy before assuming P-4 clears it.
How many sheets will it really take?
Kobra quotes 22-24 sheets at 70 gsm and 17-19 at 80 gsm. US 20 lb bond is around 75 gsm, so 18-20 sheets is a realistic working figure. Stapled sets count as their full thickness, folded paper counts double, and glossy or coated stock reduces the number further. Habitually feeding right at the maximum shortens cutter life more than it saves time.
What is the difference between this and the 260 TS C2 AO?
Only the cutting head, and everything that follows from it. The C4 cuts 3.9 x 40 mm (P-4) and takes 17-19 sheets at 80 gsm; the C2 cuts 1.9 x 15 mm (P-5) and takes 10-12. Cabinet, 10.25-inch throat, 80-litre bin, 3/4 HP motor, touch screen, auto-oiler, noise level and 77 lb weight are identical. Choose on the security level your policy requires, then live with the throughput that comes with it.
Does the automatic oiler need anything from me?
Only refills. The system doses the cutting head automatically during use, but the reservoir is finite. When it empties, the machine keeps shredding unlubricated, which is the fastest way to wear out a cross-cut head. Keep a bottle of Kobra shredder oil on hand and refill when the panel prompts. Do not substitute household or penetrating oil.
Can it shred CDs and credit cards at the same time as paper?
Not through the same slot. Optical media and cards go into a separate cutting unit with a 123 mm throat and a dedicated bin; paper goes through the 260 mm throat. Keeping them apart is deliberate - it stops plastic fragments blunting the paper knives and it keeps the paper waste clean enough to recycle. Kobra rates the media unit at O-3 for optical discs on this model.
How often will the bin need changing?
Cross-cut waste is bulkier than micro-cut waste, so the 80-litre (22-gallon) bin fills faster by volume even though the machine destroys more paper per hour. In a busy department of twenty-plus people, expect two or three bag changes a week. The bin-full interlock stops the cutters before waste backs up into the head.