
Before you specify
Frequently Asked Questions
Is a P-5 micro cut enough for HIPAA, GLBA or GDPR records?
For almost all commercial and healthcare records, yes - P-4 is the usual floor and P-5 sits above it. None of those regimes names a DIN level directly; they require destruction that makes recovery impracticable, and a 1.9 x 15 mm particle satisfies that comfortably. Check your own internal retention policy, since some organisations write a specific DIN class into their procedures and a few insist on P-6 or higher.
Do I have to oil it?
No, and that is the point of the AO suffix. The automatic oiling system doses the cutting head during operation. You do have to keep it topped up: when the oil reservoir runs dry the machine reverts to being an unlubricated micro-cut shredder, which is exactly the condition that kills cutting heads. Keep a spare bottle of Kobra shredder oil on the shelf and refill when prompted.
What actually happens to a CD I put in the media slot?
It goes through a separate cutting unit with a 123 mm (4.8 inch) throat and lands in its own bin, so the plastic never mixes with the paper waste. Kobra rates that unit at O-1 for optical media. O-1 breaks a disc into large fragments - it defeats casual reuse and normal recovery, but it is not the fine-particle destruction that classified optical media requires.
How many sheets can it really take?
Kobra quotes 12-14 sheets of A4 at 70 gsm and 10-12 at 80 gsm. Most US office paper is 20 lb bond, which is about 75 gsm, so plan on 11 or 12 sheets in practice. Stapled sets, glossy stock and paper that has been through a laser printer twice all reduce that. Feeding at the rated maximum every time shortens cutter life, so leave a little headroom.
Will legal-size and tabloid paper fit?
Legal at 8.5 x 14 inch fits the 10.25-inch throat easily and length is unlimited. Tabloid at 11 x 17 inch is too wide to feed flat and must be folded, which counts as two sheets. If you routinely destroy 11 x 17 drawings, the 270 TS C2 AO has a 310 mm (12.2 inch) throat and takes tabloid without folding at the same P-5 security level.
How often will the bin need emptying?
The paper bin holds 80 litres (22 gallons). Micro-cut waste compacts more than cross-cut waste, so in a team of ten to fifteen people producing routine confidential paper, expect to change the bag once or twice a week. The optical-media bin fills far more slowly and is usually a monthly job at most. The machine stops on bin-full rather than jamming.
Is it quiet enough for an open-plan office?
At 54-55 dB(A) it is one of the quieter machines in this class - roughly the level of a normal conversation - and the eight-second standby means it is silent between jobs. It is still a shredder: people two desks away will hear a long run. If it will sit in a small quiet room rather than beside a printer, a wall or partition makes a noticeable difference.