
Before you specify
Frequently Asked Questions
Is the intimus 120 CP7 genuinely NSA approved?
Yes, and this is worth being precise about. NSA/CSS Specification 02-01 has two requirements: the shredder must produce particles no larger than 1 mm x 5 mm, and the specific model must appear on the NSA/CSS Evaluated Products List. The CP7 cuts 0.8 x 4.5 mm, and intimus's model datasheet states it is listed on the Evaluated Products List. Always confirm the current EPL entry for your exact model and configuration before a procurement, since the list is revised.
Why does it only take 8 sheets when the 120 CP4 takes 25?
Because of how much work the cutting head is doing. A P-4 particle is 3.8 x 36 mm, about 137 mm2. A P-7 particle is 0.8 x 4.5 mm, about 3.6 mm2 - roughly one thirty-eighth the area. Producing that many more cuts per sheet from the same 0.77 kW motor means fewer sheets can pass at once. Any P-7 shredder from any manufacturer makes the same trade; a high-security machine advertising office-shredder throughput should be treated with suspicion.
Can it shred CDs, DVDs or plastic cards?
No, and you should not try. intimus's rated material list for the CP7 head is paper with staples and foil. Optical media and plastic cards are not rated on this machine - the head is built for extremely fine paper particles and rigid media will damage it. Destroy discs and cards on a machine rated for them, such as a 120 CP4 or CP5, or on dedicated media-destruction equipment. Doing otherwise risks both the cutting head and your warranty.
How often will the bin need emptying compared with a cross-cut machine?
More often, for the same weight of paper in. Micro particles trap far more air than cross-cut strips, so a 120-litre bin holds noticeably fewer sheets' worth of P-7 waste than of P-4 waste. Plan on checking the bin daily in an active secure area. This is also why the CP7 suits a small cleared team rather than a whole building - it is a precision instrument, not a volume machine.
What warranty applies to this model?
Under intimus North America's warranty policy, high-security NSA-listed shredders carry one year parts, 90 days labour and one year on the cutting cylinders. That is deliberately shorter than the commercial tier - models like the 120 CP4 get two years parts and a lifetime limited warranty against cutting-cylinder fracture. If you are cross-shopping, treat the shorter high-security coverage as part of the cost of the security level rather than as a surprise.
Does it need oiling as often as a cross-cut shredder?
Lubrication is still required, and on a P-7 head it is arguably more important because the tolerances are finer and paper dust is much heavier. intimus's warranty policy states that failure to lubricate in accordance with the operator's manual may void the warranty. Follow the manual's interval rather than a general rule of thumb, and use intimus shredder oil rather than a generic lubricant, which can gum a fine cutting head.
Will legal-size paper fit?
Yes, fed lengthwise. The intake is 310 mm (12.2 in), so legal paper at 8.5 in wide passes with the short edge entering first, as does US Letter and A4. What you should not do is fold sheets to make them fit, because a fold counts as two sheets against an already tight 8-sheet capacity and folded stock is the most common cause of jams on high-security heads.