
Before you specify
Frequently Asked Questions
How many sheets can the Dahle 20396 shred at once?
Up to 38 sheets of #20 bond or 42 sheets of #16 bond per pass, at 22 ft/min. That is the highest sheet rating among the Dahle models sharing its 16 in throat and 50-gallon cabinet. The rating applies to letter-size paper, so feed fewer sheets of wider or heavier stock.
Is P-4 secure enough for customer and employee records?
For most businesses, yes. The Dahle 20396 cuts particles of about 127 mm2, under the 160 mm2 limit DIN 66399 sets for P-4, which is the usual level for confidential records and personal data. If your policy or a client contract specifies P-5 or higher, consider the 20392 instead.
Does the Dahle 20396 shred CDs, cards and staples?
Yes. Dahle rates it for CDs and DVDs, credit cards, staples and paper clips in addition to paper, and its optical media rating is O-3. Insert discs and cards singly, and keep binder clips and ring binder hardware out of the feed.
What is the difference between the Dahle 20396 and 20392?
The 20396 trades particle size for speed. It cuts to P-4 at about 3.2 x 39.7 mm and takes 38 sheets per pass, while the 20392 cuts to P-5 at about 1.9 x 14.3 mm and takes 26. Both share the same 16 in opening, 50-gallon bin and 359 lb cabinet.
Does the 20396 need oil?
Yes, but it oils itself. The automatic EvenFlow Lubricator delivers oil across the cutting cylinders as the machine runs. Your job is to keep the reservoir filled with Dahle 20721 or 20722 shredder oil, which is sold separately; checking it at each bag change is a sensible routine.
Is the Dahle 20396 loud?
It is rated at 64 dB, the highest of its sister models; the P-5 20392 is rated at 60 dB. That level is acceptable in a copy room, mailroom or records area, but it may distract people working at nearby desks in a quiet open office.